Satisfaction Survey

Survey BoxesAs we celebrate 20 years of placing assistance dogs across Alberta, we reflect on how our services have grown and changed to meet the needs of our community. These needs continue to grow and change making it necessary for DWW to make sure we continue to move in the right direction.

We are very excited to announce a special project this summer. DWW is offering all our current client teams the opportunity to participate in a Client Impact Satisfaction Survey (CISS). Veronica Fraser, a University of Alberta student in her 4th year towards a BA in Sociology, has developed surveys specific to the programs being offered at DWW.

Brief CISS questionnaires will be sent out to all client teams and results will be complied to let us know what is working well, what can be improved and how we can make each assistance dog experience the very best it can be. Responses will be 100% confidential. If you haven’t received your questionnaire by mid-August, please call or email Veronica at 780-944-8011 or

This is the first time that DWW has conducted an impact survey for clients. The results will be used to help improve future programs and services. They will also be invaluable in providing prospective funders solid evidence of the impact assistance dogs have on family life and the steps DWW is taking to increase these benefits for families across the province.

June was BBQ Month
Girl in T-ShirtEdmonton, Calgary and Grande Prairie volunteers all had opportunities to meet, share, laugh with and celebrate each other at DWW Volunteer Appreciation Events. Thanks to ATB Financial and Gordon Foods for supporting these activities.

June 9 was the kick-off event in Edmonton with over 70 people enjoying the windy weather behind the training centre and dozens of dogs running helter-skelter all over the off leash field. It was also where the new 20th Anniversary volunteer polo shirts, courtesy of ATB Fnancial, were revealed.

June 16 saw the southern volunteers treated like visiting royalty at the ATB Campus in Calgary. They were honoured with a greeting from their host, Dave Mowat, and had fun watching the puppies romp both inside and out.

Grande Prairie volunteers gathered at Muskoseepi Park for their barbeque, enjoying the amenities at the Ernie Radbourne Pavilion. They delighted staff members Kerri Davis and Taylor Eastman with tales of the tails they have raised.

Thank you to all the volunteers for making this organization great.